The company Talk2 GmbH is more than a simple customer care service.
We offer a full customer service of high quality in more than a dozen languages, using all usual communication channels.
Not only do we take phone calls, we actually take care of a whole service for your customers. Which means we can deal with e-mails, faxes and letters, while taking care of the customer service over the phone. It is possible to get the statistical analysis of the inbound call flow in realtime.
We take care of the classical hotline, and also of the whole customer service. Confidentiality and data protection are key points for us, just like the strict application of the "Service Level Agreements" (SLA)